Niloocity Sales Policy

Effective Date: January 3, 2025

Thank you for choosing to shop with us. This Sales Policy outlines the terms and conditions for purchasing products on our websites, including high-end hat and cap sites such as niloocity.com. By making a purchase, you agree to these terms.

1. Product Information

  • We strive to ensure accurate descriptions, images, and pricing for each product. However, due to variations in display settings or updates to product lines, items may differ slightly from their online images.
  • All prices are listed in U.S. Dollars (USD) and are subject to change without prior notice.

2. Ordering and Payment

  • Orders can be placed online through our website. Once your order is placed, you will receive an order confirmation via email.
  • Payment Methods: We accept major credit cards, PayPal, and other specified payment methods at checkout.
  • Order Verification: We reserve the right to cancel or modify any orders that appear to be fraudulent or where inaccurate information was provided.

3. Shipping and Delivery

  • We ship orders within the U.S. and internationally, where applicable. Shipping costs and estimated delivery times will be displayed at checkout.
  • Order Processing Time: Orders are typically processed within 1-3 business days. You will receive a shipping confirmation email with tracking details once your order has been shipped.
  • Shipping Delays: We are not responsible for delays caused by third-party shipping carriers or unforeseen circumstances such as weather conditions or customs processing for international orders.

4. Sales Tax

  • Applicable sales tax will be calculated based on your shipping address and included in the final order total at checkout, as required by law.

5. Order Cancellations and Modifications

  • Once an order is placed, it cannot be canceled or modified. However, you may return eligible items as per our Refund and Returns Policy.
  • If we need to cancel your order due to stock issues or other reasons, we will notify you and provide a full refund.

6. Promotions and Discounts

  • Promotional codes, discounts, and special offers are subject to specific terms and conditions and may not be combined unless explicitly stated.
  • We reserve the right to end or modify any promotions at our discretion.

7. Intellectual Property

  • All content on our websites, including but not limited to images, text, logos, and product descriptions, is the intellectual property of our company. Unauthorized use is prohibited.

8. Customer Support

  • For any inquiries or assistance with your order, please contact us at:
    • Email: info@niloocity.com
    • Phone: (626) 301-0212
    • Address: 2760 Royal Oaks Dr, Duarte, California (CA)

9. Changes to the Sales Policy

  • We may update this Sales Policy to reflect changes in our practices. Any updates will be posted on this page with the “Effective Date.”